Unable to see conference room moderator pane.

I have created a conference room with default access of NONE. I have added four users to the conference room (one with MANAGE access, one with WRITE access, and two with READ access). If I join the conference room as the user with the MANAGE access, I select File->Moderate and I do not see the moderator pane show up. The user that I gave MANAGE access to did not have a policy to give him moderate priviledges in Access Manager and I thought that might be the problem. So I added a policy and a rule that grants moderate priviledge and still it does not work. Since the user has the IM Regular User role and the new moderate role, are the roles conflicting? Do I even need to worry with Access Manager roles at all?

[727 byte] By [bkdaniel] at [2008-2-7]
# 1
I removed the IM Regular User role from the user and gave him a seperate role that allowed him to moderate conference rooms. This role change did not take affect until I restarted the IM server. I do not know why I needed to restart the server but the user can see the moderator pane now.
bkdaniel at 2007-7-6 > top of java,E-Mail, Calendar, & Collaboration,Sun Java System Instant Messaging...
# 2

There is a bug #4929295 , which indicates there are issues with conflicting policies .

This was also been release noted. check the below link,

http://docs.sun.com/app/docs/doc/819-2568/6n4rm7fhr?a=view .

Thats the reason why your initial policies / roles did not work.

Every time a policy / roles is changed the client doesnt pick up the policy / roles dynamically. So we need to refresh the client to pick up these policy / roles from access manager which can be done simply by re-login the client for which the changes have been made.

vinod

vinodkrish at 2007-7-6 > top of java,E-Mail, Calendar, & Collaboration,Sun Java System Instant Messaging...