java exception when installing Portal Server SP3
Hello,
I am trying to install Portal Server SP3, but when I try to access to the
administration console, I have an error, with this exception in the web
server
logs :
-
-
24/nov/2001:00:44:53] failure (14756): Internal error: exception thrown from
the servlet service function (uri=/login): java.lang.NullPointerException,
stack: java.lang.NullPointerException at
com.iplanet.portalserver.auth.service.AuthD.isClientDetectionEnabled(AuthD.j
ava:520) at
com.iplanet.portalserver.auth.service.AuthD.getClientType(AuthD.java:532) at
com.iplanet.portalserver.auth.service.AuthRequest.(AuthRequest.java:102) at
com.iplanet.portalserver.auth.service.AuthRequest.getAuthRequest(AuthRequest
..java:177) at
com.iplanet.portalserver.auth.service.LoginServlet.doGetPost(Compiled Code)
at
com.iplanet.portalserver.auth.service.LoginServlet.doGet(LoginServlet.java:9
89) at javax.servlet.http.HttpServlet.service(HttpServlet.java:701) at
javax.servlet.http.HttpServlet.service(HttpServlet.java:826) at
com.netscape.server.http.servlet.NSServletRunner.Service(NSServletRunner.jav
a:507) , --root cause:
(there is nothing after "root cause")
Does anyone know how to fix this ?
(it is in open portal mode, with web,profile and directory server on a
single machine)
Thanks,
Arnaud
[1445 byte] By [
708784] at [2008-1-27]
Arnaud,
I forwarded your message to the iPS development alias. Here's one reply
I received.
Charles
Charles,
Could be due to system not being updated with Solaris patches.
Bina
Le Roy Arnaud wrote:
> Hello,
>
> I am trying to install Portal Server SP3, but when I try to access to the
> administration console, I have an error, with this exception in the web
> server
> logs :
> -
> -
> 24/nov/2001:00:44:53] failure (14756): Internal error: exception thrown from
> the servlet service function (uri=/login): java.lang.NullPointerException,
> stack: java.lang.NullPointerException at
> com.iplanet.portalserver.auth.service.AuthD.isClientDetectionEnabled(AuthD.j
> ava:520) at
> com.iplanet.portalserver.auth.service.AuthD.getClientType(AuthD.java:532) at
> com.iplanet.portalserver.auth.service.AuthRequest.(AuthRequest.java:102) at
> com.iplanet.portalserver.auth.service.AuthRequest.getAuthRequest(AuthRequest
> .java:177) at
> com.iplanet.portalserver.auth.service.LoginServlet.doGetPost(Compiled Code)
> at
> com.iplanet.portalserver.auth.service.LoginServlet.doGet(LoginServlet.java:9
> 89) at javax.servlet.http.HttpServlet.service(HttpServlet.java:701) at
> javax.servlet.http.HttpServlet.service(HttpServlet.java:826) at
> com.netscape.server.http.servlet.NSServletRunner.Service(NSServletRunner.jav
> a:507) , --root cause:
>
> (there is nothing after "root cause")
> Does anyone know how to fix this ?
> (it is in open portal mode, with web,profile and directory server on a
> single machine)
>
> Thanks,
> Arnaud
We are observing similar symptoms, and the IPS tech support doesn't have a clue. Like you, the patches were correctly installed. We've tried to get more debug information by setting
ips.debug=message
or
ips.debug=on
The latter dumps a bunch of information, alas no resolution. We are ruuning this on Solaris 2.8 - I wonder if what others are running their IPS on ?
We have tried the same as "open portal", as well as the "gateway" install, only to find the same problems.
Anyways we see the following error :
--
[17/Nov/2001:13:28:29] info (10082): successful server startup
[17/Nov/2001:13:28:29] info (10082): iPlanet-WebServer-Enterprise/4.1SP7 BB1-04/05/2001 18:30
[17/Nov/2001:13:28:30] info (10082): Loading Simple Session Manager by default. Specify MMapSessionMa
nager in servlets.properties to load persistent session manager
[17/Nov/2001:13:28:30] info (10082): SimpleSessionManager: Default values for maximum number of sessi
ons is 1000 with a time out value of 1800 seconds
[17/Nov/2001:13:28:30] info (10082): SimpleSessionManager: Maximum number of sessions (1000) with a t
ime out value of (1800) seconds
[17/Nov/2001:13:30:37] info (10082): Internal Info: loading servlet login
[17/Nov/2001:13:30:38] info (10082): Internal Info: loading servlet pllservice
[17/Nov/2001:13:30:38] info (10082): pllservice: init
[17/Nov/2001:13:30:39] failure (10082): Internal error: exception thrown from the servlet service fun
ction (uri=/login/Application): java.lang.NullPointerException, stack: java.lang.NullPointerException
at com.iplanet.portalserver.auth.service.AuthD.printProfileAttrs(Compiled Code)
at com.iplanet.portalserver.auth.service.AuthD.<init>(AuthD.java:160)
at com.iplanet.portalserver.auth.service.AuthD.getAuth(AuthD.java:171)
at com.iplanet.portalserver.auth.service.LoginServlet.doGetPost(Compiled Code)
at com.iplanet.portalserver.auth.service.LoginServlet.doGet(LoginServlet.java:990)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:701)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:826)
at com.netscape.server.http.servlet.NSServletRunner.Service(NSServletRunner.java:5 07)
, root cause:
There is nothing after the root cause.
[Q] Did you find a solution to your problems ?
Thanks,
Tarang
